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Pets left hungry as smart feeder breaks

Pets left hungry as smart feeder breaks

Postby smix » Fri Jul 29, 2016 1:51 pm

Pets left hungry as smart feeder breaks
BBC News

URL: http://www.bbc.co.uk/news/technology-36912992
Category: technologyNews
Published: Thu, 28 Jul 2016 11:25:33 GMT

Description: Owners of smart pet-feeding device Petnet were told to "feed their pets manually" after a server problem stopped the device from working. Petnet allows owners to schedule and control feeding via a smartphone app. Adam Simon, an analyst with research company Context, said it was important users "always had a manual back-up" for smart systems. "Increasingly, people are becoming dependent on these smart objects, and that could become a problem," he said. "In this case, your pet could be left hungry." Petnet, which now says all systems are back online, had previously told customers: "We are experiencing some difficulties with one of our third-party services. "This is currently being investigated, and we will provide you with more information as we receive it from our partners. "You may experience a loss of scheduled feed and failed remote feedings. "Please ensure that your pets have been fed manually until we have resolved this issue." Customer @alanzeino summed up the frustration of many, with his tweet: "spend $150 on a fancy pet feeder that doesn't feed your cat when their servers are offline what a great design" According to Context's latest research, 20% of UK homeowners are considering buying something "smart" for their home in the next year. Popular items include:
* smart plugs that disconnect devices inadvertently left on
* motion sensors that detect intruders or inactivity among the elderly
* moisture sensors that detect leaks
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