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Real Time Call Center Analyst

Real Time Call Center Analyst

Postby smix » Fri Feb 14, 2020 7:35 pm

Real Time Call Center Analyst

URL: https://www.careerbuilder.com/job/J3W1N ... ?ipath=rss
Category: Jobs
Published: Fri, 14 Feb 2020 00:00:00 +0000

Description: The Real Time Call Center Analyst position monitors the inbound and outbound call statistics throughout the shift and makes necessary adjustments “real time” to ensure the Call Center KPIs are met. Most of these adjustments are completed within SOPs provid...
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smix
 
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